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Frequently asked questions
Credits, billing, and what the analyzer can take.
What counts as one analysis?
One credit per finished analysis of one video. Transcribing a saved clip costs one from the same balance. If the download, the transcription or the AI step fails, you keep the credit — we only charge on something you can actually read.
See plans and credits →
Transcribe a video →
Do unused credits roll over?
Can I cancel anytime?
Which platforms are supported?
Is there a free plan?
How long does one analysis take?
What's actually in a report?
Do I upload a video file?
Can I analyze my own videos, not just competitors'?
Why did my Instagram Reel fail?
Do you keep the video after analyzing it?
Which AI model do you use?
Can I export a report?
How do I get better at writing hooks, not just reading them?